Protect Yourself from Identity Theft – It Starts with You!

Protect Yourself from Identity Theft – It Starts with You!

When most people think about identity theft, they picture sophisticated hackers breaking into computer systems from dark rooms halfway around the world.  It’s important that you protect yourself from identity theft.
While cybercrime certainly exists, the reality is often much simpler — and much closer to home.Many cases of identity theft don’t begin with advanced technology at all.

They begin with people.

  • A clicked link.
  • A rushed decision.
  • A reused password.
  • A fake text message that looks legitimate.

That’s all it can take.

Today, our personal information lives almost everywhere:

• online shopping accounts
• banking apps
• payroll systems
• healthcare records
• insurance files
• social media platforms

The convenience of digital life has made everyday tasks easier, but it has also created more opportunities for criminals to gather information piece by piece.

According to the Canadian Anti-Fraud Centre, Canadians reported more than 112,000 fraud cases in 2025, with losses exceeding $704 million. And experts believe many more incidents go unreported.

What’s especially concerning is that identity theft often starts with information we don’t think twice about sharing:
• birthdates
• addresses
• employment details
• usernames
• phone numbers

Individually, these details may seem harmless. Together, they can be used to impersonate someone, access accounts, or commit fraud.

One of the most common examples today is the fake delivery text scam.
You receive a text message that appears to come from a shipping company asking you to confirm delivery details. The message looks professional, so you click the link and enter your information. Days later, unauthorized charges appear on your account.

Another growing threat happens in the workplace.
An employee receives what appears to be an urgent email from a manager requesting payroll information or a wire transfer. The request feels legitimate and time-sensitive, so it gets processed quickly — only to later discover it was fraudulent.

These scams succeed because they rely on human behaviour:
• trust
• urgency
• distraction
• fear of making mistakes

That’s why identity theft is not just a technology issue. It’s a people issue.
Technology can help protect systems, but awareness protects trust.

One of the best habits anyone can develop is simple:
Pause before reacting.
If something feels urgent, emotional, or unusual:
• stop
• verify
• confirm through another channel
That small pause can prevent enormous damage.

For more helpful security tips check out – Cyber Crime – How to Protect Yourself.

In our next blog, we’ll look at five everyday scams Canadians are falling for right now — including AI voice fraud, cloned social media accounts, and online marketplace scams — and what you can do to protect yourself before it happens.

This is part one of a three part series authored by Marlene Lane, MBA, CIAPP-P

About the Author

Marlene Lane is the Principal Consultant at LANEiQ Consulting, based in Sherwood Park, Alberta. LANEiQ helps small and mid-sized businesses and organizations build privacy practices and people systems that protect trust from the inside out, because when people and privacy are aligned, organizations function better, and the people within them feel it.
Connect with Marlene on LinkedIn

 

Essential Steps to Be Proactive and Be Prepared for House Fires.

Essential Steps to Be Proactive and Be Prepared for House Fires.

In the past two weeks, several house fires have struck my community.  At least two of these fires resulted in total losses, while several others remain under assessment. Multiple homes sustained less severe damage. Recently, I had the chance to meet with a family affected by one of these fires. Even though they were not my clients, I spent three hours with them, addressing their concerns, answering their questions, and clarifying the process, their rights, and their responsibilities. Such events could happen to any of us, underscoring the importance of preparing for such possibilities.  Although this situation pales in comparison to the disaster in Jasper, it remains devastating for anyone experiencing such a loss.  Here are some essential steps to be proactive and be prepared.

Be Proactive

Talk to your insurance advisor to confirm that you have sufficient coverage to rebuild or replace your building and its contents. Understand what your policy covers and what it excludes before a loss occurs, not afterward!  If you need help understanding your contract check out “It’s all Gobbledygook to me! Understanding your insurance policy.”

Be Prepared

Create an inventory of your belongings in addition to recording a video of the inside of your home, office, or retail outlet. This inventory is crucial for proving your loss, as insurance companies do not simply write a check for the full amount of your coverage.  Check out the Home Inventory Spreadsheet provided by the Insurance Bureau of Canada.

Prepare for immediate evacuation by knowing where your valuables are and what you need to take if an emergency occurs:

  • Documents: Insurance policies, personal identification (including passports), financial files, and other legal documents.
  • Medical Items: Medications and prescriptions, glasses, first aid kit, canes, walkers, etc.
  • Toiletries and Personal Items: Toothbrushes, toothpaste, hand towels, a change of clothing, valuable or keepsake jewelry, home videos, or family heirlooms.
  • Pets: Don’t forget extra food, collars, leashes, etc.
  • Miscellaneous: Flashlight, keys, cash, credit cards, iPads or laptop.

After Evacuation

Notify your emergency contacts and other family members know where you are going
Remember, these are traumatic events; you will be emotional, and sometimes it’s challenging to remain calm or even remain rational when you are traumatized.  Don’t be afraid to contact a professional for mental health counselling.

Remember all insurance policies are NOT the same!  Be Proactive.  Be Prepared. For a complete review of  your coverage and comparative pricing, contact me.  I will ensure that you are connected to a member of our professional personal insurance team.

heather@thorinsurance.ca